Shipping policy
Gabriela Jewelry
1. Processing Time
Orders are processed within 1–3 business days (excluding weekends and holidays). You will receive a notification once your package has shipped.
2. Domestic Shipping Rates & Delivery Estimates
Shipping is free with orders over $250 (Otherwise $15)
3. Address Accuracy
Please ensure your shipping address is entered correctly at checkout. We are not responsible for orders shipped to incorrectly provided addresses.
4. Lost, Stolen, or Damaged Packages
If your package arrives damaged, or if it is lost in transit, please contact us promptly with your order details so we can assist you in filing a carrier claim.
5. Order Tracking & Support
Once your order ships, you will receive an email containing your tracking number. If you have any questions or require assistance with your shipment, please reach out to GabrielaJewelryOfficial@gmail.com.